Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and payment details.
- Transactional Information: Purchase history, service requests, and appointment details.
- Communication Data: SMS interactions, emails, and other customer support correspondence.
How We Collect Your Information
We collect information through:
Online forms on our website
- SMS opt-ins and communications
- Email correspondence
- In-person transactions
- Service agreements and contracts
How We Use Your Information
We use your information to:
Process transactions and provide our services
- Send appointment confirmations and updates
- Respond to customer inquiries and provide support
- Improve our services and business operations
- Send SMS messages related to our services (only with your consent)
Information Sharing
We do not sell or share customer information for marketing or promotional purposes. We only share your data when necessary for legitimate business operations, such as:
- Payment processing providers
- Shipping or delivery services
- Service partners essential for fulfilling customer requests
All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
Data Security
We implement industry-standard security measures to protect your information, including:
- Data Encryption: We use encryption technologies to secure data during transmission and storage.
- Access Controls: Only authorized personnel have access to personal information.
- Regular Audits: We conduct regular security audits to identify and mitigate potential risks.
We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system can be guaranteed as 100% secure.
Opting Out of Communications
Customers can opt out of communications by:
- Replying STOP to SMS messages to opt-out
- Clicking the opt-out link in emails
- Contacting us directly using the information below
SMS Message Frequency & Carrier Charges
By opting into our SMS communications, you acknowledge that:
- Message Frequency: You may receive messages weekly, depending on your interaction with our services.
- Carrier Charges: Standard message and data rates may apply from your mobile carrier. Minocqua Pier, LLC is not responsible for any charges incurred from SMS communications.
Accessing or Updating Your Information
You may request to review, update, or delete your personal information by contacting us at:
minocquapier@gmail.com
(715) 272-5878
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
